Join the Winning Team at IGT Global!
IGT is seeking a Call Center Associate in our Jacksonville, FL team. This position is a Home / Remote role, but candidates must live within a commutable distance to our Jacksonville office. The first week of training will be at IGT’s office location. IGT’s Call Center receives incoming calls from lottery retailers from across the U.S. Call Center Associates assist and provide basic troubleshooting support for IGT equipment and systems. This is NOT a sales position. IGT’s Home / Remote employees must have a high-speed internet connection with a hard-wired connection into your router with a safe and quiet place to work. IGT will provide you a desktop or laptop, monitor(s), and accessories. This IGT Call Center operates 24 / 365 and offers 2 shifts (1st, 2nd) with paid shift differentials for hours that qualify. Working a Saturday and/or Sunday is also required.
IGT employees in this role receive the following (all benefits mentioned are subject to policy and eligibility requirements) :
Required
High School diploma or equivalent
1+ year of customer service experience within a call center or comparable industry
General computer knowledge with basic data entry skills
Must be an active listener and a clear communicator working with various types of customer
Good written and verbal communication skills
Flexible or open to various shifts if your preferred shift is not available
Preferred
Experience from IT HelpDesk or End User Customer Service is a plus
Knowledge of using technical manuals, basic I.T. troubleshooting, or similar is a plus
Understanding of call center metrics and systems (schedule adherence, call management, etc) also a plus
• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership
-#LI-LF1
...We are looking for a full time chef who will be spending considerable time in our home throughout weekdays (Monday through Friday) while preparing breakfast, lunch, and dinner for two adults and one young child. Eventually it will be two children. Meal Schedule...
...effectively. Candidate must be able to thrive in a moderately paced, urgent need, complex, health care environment, where the Nurse Navigator works as a key, valued member of the multidisciplinary team. Patients with moderate and high risk for poor outcomes / inefficient...
Job Title: Accounting ManagerJob DescriptionWe are seeking a highly skilled and detail-oriented Accounting Manager to join our team. This... ...and financial system implementations.+ Lead and manage the outsourced provider team to ensure timely and accurate completion of accounting...
...Now Hiring: Business Development Representative Are you a strong communicator who enjoys building relationships and helping others?... ...need. No experience? No problem. We provide comprehensive training and mentorship to help you get licensed and excel in the financial...
...behavioral health capacity? Do you enjoy working with a positive and supportive team-oriented... ...The Bradley Center of St. Francis-Emory Healthcare is hiring a Mental Health Technician nights to work in our growing psychiatric unit. We are dedicated in our goal to provide...